User manual · Version 1.6 · November 2026
IBS Haulage Client Portal
How to request transport, follow your trips and see your invoices online
Chapters
- 1 IntroductionWhat the portal does · Who this guide is for · How this guide is organized …
- 2 Getting StartedSigning in · Staying signed in · Finding your way around …
- 3 Requests and QuotesHow a request moves · Sending a request · Reviewing a quote …
- 4 TripsYour trips list · Trip stages · The trip page
- 5 Invoices and PaymentsYour invoices list · The invoice page · Downloading an invoice …
- 6 Proforma InvoicesViewing and downloading a proforma · What the status means
- 7 Your Profile and PasswordUpdating your details · Changing your password · Keeping your account safe
- A Frequently Asked QuestionsI forgot my password. What do I do? · The sign-in page says my login is locked.
- B Document InformationThis guide was produced from the current state of the IBS TMS client portal and reflects its screens and …