IB SolutionsGlobal

User manual · Version 1.10 · October 2026

IBS Business Management

A guide to selling, purchasing, inventory, credit, and reporting in one system

Chapters

  1. 1 IntroductionWhat this system does · Who this manual is for · How this manual is organized …
  2. 2 Getting StartedLogging in · The navigation bar · Branches and the branch switcher …
  3. 3 Point of Sale (POS)Recording a sale · Walk-in customers, credit, and deposits · Selling products tracked by batch and expiry …
  4. 4 Sales HistoryFinding a sale · What you can do with a sale · Recording a payment against a sale …
  5. 5 PurchasesThe Purchases list · Recording a purchase · Managing a purchase afterward
  6. 6 CustomersAdding a customer · The customer detail page · Opening debts
  7. 7 SuppliersAdding a supplier · The supplier detail page · Opening debts
  8. 8 Products & CategoriesAdding a product · The product list and product page · Deactivating and reactivating a product …
  9. 9 Stock ManagementStock In · Stock Out · Stock Adjustment …
  10. 10 Batch & Expiry TrackingTurning it on · How tracked stock moves · Keeping an eye on expiry …
  11. 11 Truck & DriverTurning it on · Where you enter it · Keeping entries consistent …
  12. 12 TaxSetting it up · Prices that include tax, or tax added on top · Tax at the POS …
  13. 13 Stock Transfers (multi-branch)Sending a transfer · Receiving a transfer
  14. 14 Direct Deliveries (Distributor)Recording a direct delivery
  15. 15 Financial AccountsCash, bank, and mobile money accounts · Adding an account · Moving funds between accounts …
  16. 16 Customer TransactionsFinance → Customer Transactions is the central ledger of every deposit, payment, credit sale, refund, and …
  17. 17 ExpensesRecording an expense
  18. 18 Suspense AccountRecording an unidentified deposit · Resolving it once you know the customer
  19. 19 ReportsAvailable on every plan · Advanced reports (Growth & Enterprise only) · Settling customer credit between branches …
  20. 20 Import & ExportImporting data · Exporting data
  21. 21 AdministrationUsers · Roles & Permissions · Branches …
  22. 22 Plan Tiers & Feature AvailabilityThe system ships in three tiers — Core, Growth, and Enterprise — from a single codebase.
  23. A Frequently Asked QuestionsI forgot my password. What do I do? · My account is locked. Why?
  24. B Document InformationThis manual was produced from the current state of the IBS Business Management System codebase and …